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Key contacts

Contacting our head office

AddressHelena Central
4 Corporation Street
St Helens
Merseyside
WA9 1LD
Telephone01744 637383
General enquiriesonecall@helenapartnerships.co.uk
ComplaintsClick here for more information
Rent enquiriesrents@helenapartnerships.co.uk

To report a repair (8am to 6pm Monday to Friday)

Telephone01744 637383
Non-emergency repairsonecall@helenapartnerships.co.uk
Report a repair onlineClick here to report a repair online>

To apply for a home to rent (8am to 6pm Monday to Friday)

Telephone01744 636363
Emailinfo@under-one-roof.org.uk

Contacting our local neighbourhood offices

Helena East193 Newton Road
Parr
St Helens
Merseyside
WA9 2JR
Helena West70/72 Thatto Heath Road
Thatto Heath
St Helens
Merseyside
WA10 3QS

All local neighbourhood offices are open from 9am-5pm, Monday, Tuesday, Thursday and Friday. They close at 4pm every Wednesday.

Services available at our offices

 Customer HelpdeskOne Call Freephone
Helena Central Image of a tick 
Helena West Image of a tick 
Helena East Image of a tick Image of a tick
Telephone payments01744 637383
Direct Debit helpline01744 675553
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