Getting help...
The Rents team are available to all customers who have any queries or concerns regarding their rent or their ability to pay the rent.
We do not deal solely with people in arrears but are available to offer advice and assistance in order to prevent arrears occurring and to try and maximise income by looking at entitlement to Welfare Benefits.
While we are happy to help in whatever way we can, there may be times when you want specialist help. Below are details of some agencies who offer advice and assistance in a number of ways.
- National Debtline
Offer free debt and money advice to anyone
Tel: 0808 808 4000
Website: www.nationaldebtline.co.uk - Benefits Adviser
Online signposting service that directs you to further information on benefits that may be relevant to your circumstances.
Website: benefitsadviser.direct.gov.uk - Citizens Advice
Information and advice on money, welfare benefits, Debt, housing and employment
Tel: 0844 8269694 (advice line)
Website: www.nacab.org.uk
Local Branch: Millennium Centre, Corporation Street, St Helens (01744 737866) - Tax Credits
Can advise on entitlement for those working minimum of 16 hours a week
Tel: 0845 300 9000 (helpline)
Website: www.taxcredits.inlandrevenue.gov.uk - Disability Benefits Enquiry Line
Tel: 0800 88 2200
Website: www.dss.gov.uk - The Pension Service
Advice on Pension Credit and State Retirement Pension
Tel: 0800 169 0133 or 0845 60 60 265
Website: www.thepensionservice.gov.uk - Benefit Enquiry Line
General Benefits Advice
Tel: 0800 882 200 - Child Support Agency
General matters relating to child maintenance
Tel: 0845 713 3133 - New Deal For Lone Parents
Help for lone parents who have a child aged 5 or over in employment , childcare and training
Tel: 0800 868 868 - Child Benefit Enquiry Line
Advice on child benefit and Guardians allowance
Tel: 0845 302 1444 - Carers Allowance Unit
Advice on Carers Allowance, claims and payments
Tel: 0125 385 6123 - Winterfuel Payment Helpline
Help for people aged 60 or over with fuel bills
Tel: 0845 915 15 15 - Disability Benefits Unit
Claims, Advice on Attendance Allowance, and Disability Living Allowance
Tel: 0845 712 3456
Address: Warbreck House, Blackpool - Job Centre Plus
Tel: 01744 463100
Address: 63 College Street, St Helens - Department of Work and Pensions (St Helens)
Tel: 01744 698000
Address: Gregson House, 2 Central Street, St Helens - Department of Work and Pension (Warrington)
Tel: 01925 24600
Address: Hilden House, 103 Sankey street, Warrington
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