Our shared ownership solutions could make it more affordable.
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If you or someone you know is over 55 and needs a little more support at home, we may be able to help.
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January 2022: Please be aware that we are currently experiencing a high volume of calls as well as delays on some services due to COVID-19 and our new IT system, but we’re here for you. Apologies for any inconvenience. Keep updated on our services here.
Local Offers set out our promises to tenants about the services we provide.
We regularly monitor performance to make sure these standards are achieved.
Each quarter we publish information on how we are performing in each heartland against the service standards to enable you to scrutinize our performance.
Download your copy here:
St Helens
Warrington
Liverpool
If you would like to get involved in helping us to review and improve services please contact the Torus Tenant Voice team by emailing tenantvoice@torus.co.uk or calling 0800 678 1894.
Find out more about Tenant Voice here.
We regularly monitor performance to make sure these standards are achieved.
Each quarter we publish information on how we are performing in each heartland against the service standards to enable you to scrutinize our performance.
Download your copy here:
St Helens
Warrington
Liverpool
If you would like to get involved in helping us to review and improve services please contact the Torus Tenant Voice team by emailing tenantvoice@torus.co.uk or calling 0800 678 1894.
Find out more about Tenant Voice here.