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Local Offers
Local Offers
Local Offers set out our promises to tenants about the services we provide.
Our shared ownership solutions could make it more affordable.
Find out more
If you or someone you know is over 55 and needs a little more support at home, we may be able to help.
Find out moreCOVID-19: Please note that we are experiencing an increased demand for the most critical services. We thank you for your patience and ask that you bear with us – find out more here.
Local Offers set out our promises to tenants about the services we provide.
We regularly monitor performance to make sure these standards are achieved.
Each quarter we publish information on how we are performing against the service standards to enable you to scrutinize our performance.
If you would like to get involved in helping us to review and improve services please contact the Torus Tenant Voice team by emailing tenantvoice@torus.co.uk or calling 0800 678 1894.
We regularly monitor performance to make sure these standards are achieved.
Each quarter we publish information on how we are performing against the service standards to enable you to scrutinize our performance.
If you would like to get involved in helping us to review and improve services please contact the Torus Tenant Voice team by emailing tenantvoice@torus.co.uk or calling 0800 678 1894.