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Enquiry type


This is a requirement for data protection checks when you contact Helena for an update.

Are you complaining on behalf of someone else?
Are you a Helena Partnerships tenant?
Do you want us to get back to you?
Were you able to achieve this?
Have you complained about this issue before?

For example, at your home address, an alternative address or land location near to your home.

For example, an apology, the situation resolved, Helena to learn by its mistakes or compensation for loss or inconvenience.

Please provide full name and address if known.

If yes, please provide crime reference number if known.


How to contact us


Office locations

Helena Central

4 Corporation Street

St Helens
Merseyside
WA9 1LD

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Helena West

70/72 Thatto Heath Road
Thatto Heath
St Helens
Merseyside
WA10 3QS

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Helena East

193 Newton Road
Parr
St Helens
Merseyside
WA9 2JR

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