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To protect you and prevent the spread of coronavirus, we will only respond to emergency and urgent repairs until further notice. You can no longer report repairs online. Please phone with emergency/urgent repairs only. Thanks for your patience. Find out more about repairs and Torus services here.
Money advice
Everyone has times when money’s tight. But paying your rent should be top of your list. When the going gets tough, our money advice team are here to make sure you keep on paying your rent and stay in your home.
- 1. Tips and support
- Check that you’re not missing out on financial help and are claiming all the benefits available to you
- Help with new benefit applications
- Help with grant applications
- Help with applications for Discretionary Housing Payment (DHP)
- Reduce any repayments you’re charged if your benefits have been overpaid
- Find ways to lower your energy and utility bills
- Food vouchers
- Help with applications for support with gas and electricity
- Help to get short term benefit advances
- Our employment service
- Digital support
- Debt advice agencies
- Credit Unions and basic bank accounts
- 2. Benefit calculators
Our money advice team are always available for support and advice
Here are just some of the ways we regularly help tenants:
Income maximisation
The team can:
Reducing Outgoings
The team will help:
Short Term Support
We can also provide:
We can refer you to:
Think you might be missing out on benefits?
Find out what benefits you could get, how to claim and how your benefits might be affected if you start work.
Entitledto has a useful benefits calculator and lots of advice.
Turn2us helps people in financial need gain access to welfare benefits, charitable grants and other financial help.
Credit Unions
Credit Unions are community led and offer a variety of different services for saving and borrowing. Links to your nearest Credit Unions are shown opposite.
Debt Advice
StepChange Debt Charity are experts in helping people manage and repay their debts, and offer tailored advice and practical solutions to help you make a fresh start.
Visit StepChangeOur money advice team are always available for support and advice
Here are just some of the ways we regularly help tenants:
Income maximisation
The team can:
- Check that you’re not missing out on financial help and are claiming all the benefits available to you
- Help with new benefit applications
- Help with grant applications
- Help with applications for Discretionary Housing Payment (DHP)
Reducing Outgoings
The team will help:
- Reduce any repayments you’re charged if your benefits have been overpaid
- Find ways to lower your energy and utility bills
Short Term Support
We can also provide:
- Food vouchers
- Help with applications for support with gas and electricity
- Help to get short term benefit advances
We can refer you to:
- Our employment service
- Digital support
- Debt advice agencies
- Credit Unions and basic bank accounts
Think you might be missing out on benefits?
Find out what benefits you could get, how to claim and how your benefits might be affected if you start work.
Entitledto has a useful benefits calculator and lots of advice.
Turn2us helps people in financial need gain access to welfare benefits, charitable grants and other financial help.
Credit Unions
Credit Unions are community led and offer a variety of different services for saving and borrowing. Links to your nearest Credit Unions are shown opposite.
Debt Advice
StepChange Debt Charity are experts in helping people manage and repay their debts, and offer tailored advice and practical solutions to help you make a fresh start.
Visit StepChange