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OCTOBER: Due to an extremely high level of calls to our 0800 number you may have trouble getting through. If not an emergency, please email info@torus.co.uk, use your online account or possibly call another day. Apologies for any inconvenience.
COVID-19 (2021): Keep updated on services here. Thank you.
Money advice
Everyone has times when money’s tight. But paying your rent should be top of your list. When the going gets tough, we have dedicated teams who are here to make sure you keep on paying your rent and stay in your home.
- 1. Tips and support
- Check that you’re not missing out on financial help and are claiming all the benefits available to you
- Help with new benefit applications
- Help with grant applications
- Help with applications for Discretionary Housing Payment (DHP)
- Reduce any repayments you’re charged if your benefits have been overpaid
- Find ways to lower your energy and utility bills
- Food vouchers
- Help with applications for support with gas and electricity
- Help to get short term benefit advances
- Torus Foundation - employment and training support
- Torus Foundation - digital support
- Debt advice agencies
- Credit Unions and basic bank accounts
- 2. Benefit calculators
Our teams are always available for support and advice
Our dedicated Rents, Tenancy Sustainment and our colleagues in Torus Foundation are here to help if you are struggling.
Here are just some of the ways we regularly help tenants:
Income maximisation
We can:
Reducing Outgoings
We will help:
Short Term Support
We can also provide:
We can refer you to:
Click here to find out more about support is available from Torus
Think you might be missing out on benefits?
Find out what benefits you could get, how to claim and how your benefits might be affected if you start work.
Entitledto has a useful benefits calculator and lots of advice.
Turn2us helps people in financial need gain access to welfare benefits, charitable grants and other financial help.
Credit Unions
Credit Unions are community led and offer a variety of different services for saving and borrowing. Links to your nearest Credit Unions are shown opposite.
Debt Advice
StepChange Debt Charity are experts in helping people manage and repay their debts, and offer tailored advice and practical solutions to help you make a fresh start.
Visit StepChangeOur teams are always available for support and advice
Our dedicated Rents, Tenancy Sustainment and our colleagues in Torus Foundation are here to help if you are struggling.
Here are just some of the ways we regularly help tenants:
Income maximisation
We can:
- Check that you’re not missing out on financial help and are claiming all the benefits available to you
- Help with new benefit applications
- Help with grant applications
- Help with applications for Discretionary Housing Payment (DHP)
Reducing Outgoings
We will help:
- Reduce any repayments you’re charged if your benefits have been overpaid
- Find ways to lower your energy and utility bills
Short Term Support
We can also provide:
- Food vouchers
- Help with applications for support with gas and electricity
- Help to get short term benefit advances
We can refer you to:
- Torus Foundation - employment and training support
- Torus Foundation - digital support
- Debt advice agencies
- Credit Unions and basic bank accounts
Click here to find out more about support is available from Torus
Think you might be missing out on benefits?
Find out what benefits you could get, how to claim and how your benefits might be affected if you start work.
Entitledto has a useful benefits calculator and lots of advice.
Turn2us helps people in financial need gain access to welfare benefits, charitable grants and other financial help.
Credit Unions
Credit Unions are community led and offer a variety of different services for saving and borrowing. Links to your nearest Credit Unions are shown opposite.
Debt Advice
StepChange Debt Charity are experts in helping people manage and repay their debts, and offer tailored advice and practical solutions to help you make a fresh start.
Visit StepChange