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Welfare and benefits

In 2013 Government Welfare Reforms changed the way that benefits were paid.

At Helena we are working hard to support you through these changes but we need you to help us too, especially if you claim Universal Credit, as your housing benefit may now be paid directly to you.

Remember, your rent is your responsibility, if you are struggling to pay your rent you must let us know or your home could be at risk.

The resources below are designed to help you cope with the benefits changes and keep up to date with your rent. There's also information on how to open a bank account and get online – which is essential for Universal Credit - and what to do if you’re affected by the Bedroom Tax and are willing to downsize.