You must pay your rent in advance. You can pay your rent weekly, fortnightly or monthly - but it must be paid in advance.
What if I’m on Housing Benefit or Universal Credit?
It’s up to you to make sure that your claim is accurate, with all the relevant documents and you are responsible for any debt that builds up if you don’t maintain your claim.
If you receive Housing Benefit then you can ask your local authority to pay us directly which may cover all or part of your rent.
If you’ve moved over to Universal Credit, you will now get a monthly payment direct to you. It will include any help you get towards your housing costs.
Whether Universal Credit covers all or part of your charges, you must pay your full charge to us and you need to arrange payments to us directly. We suggest setting up a Direct Debit payment to us for the day your Universal Credit payment arrives in your account. That way you don’t need to remember to pay or worry about how much you have left for other things. You can find out more about Universal Credit here.