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What happens if I don’t pay?

We want you to enjoy living in your home but it's important to remember that not paying your rent - even once - means that you are breaking the terms of your Tenancy Agreement. You risk losing your home if you don’t pay your rent.

If you miss a payment, we will take immediate action and will contact you by:

  • Telephone
  • Text
  • Email
  • Letter
  • In person at your home

We will contact you to make you aware of the situation and so we can help you take steps to pay off your arrears. If we don’t hear from you and you don’t respond to any of our attempts to contact you, then we may start legal action.

This can lead to a court application to take possession of your home which isn’t what we want to happen. You will have to pay any legal costs. Legal action of this sort may also affect your ability to get credit or a loan.

For more information on legal action please read our guide to Non-payment of rent and legal action.


Guide to non-payment of rent and legal action