DIRECT DEBIT DELAY: Due to a technical issue, if you are a Torus tenant with a DD rent payment due out on the 11th, 12th, 13th or 14th of September it will now be taken on Tuesday 15th September.  We apologise for any inconvenience.

 CORONAVIRUS: Keep updated on services here.


Our homes

Contact details


If you need to contact us by phone, our call centre can be reached on:

0800 678 1894

Alternatively, email:

Our main office address is:


4 Corporation Street

St Helens




Our opening hours for visitors are 9am - 5pm





Check mark in a speech bubble

Benefits and Money Advice

House with speech bubble containing a question mark

Rent & Payments

Adjustable wrench with an exclamation mark

Repairs & Online Services

House with heart in the middle

Our homes