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Your safety is our priority

Following the recent and tragic events at Grenfell Tower, we have been proactively liaising with local fire and rescue services, to review and assess our fire safety and fire management procedures.

We’ve been inspecting our flat blocks and sheltered accommodation.

Checking fire doors, fire alarms and extinguishers.

We’ve also been responding to concerns from tenants whose homes have External Wall Insulation (EWI). The External Wall Insulation fitted to our homes is very different to the materials used on Grenfell Tower. It has been rigorously tested against full scale fire tests and consists of a non-combustible high polymer base render with a top coat finish. It is regarded as low risk in relation to fire and meets all necessary fire regulations and building control regulations.

Ways we keep your home safe

Every year, every home has:

  • A gas safety check to ensure all gas appliances and pipework are safe.

Every 5 years, every home has:

  • An electrical condition check to make sure all wiring, fixtures and fittings are safe.

  • A detailed survey and inspection looking at the roof, the brickwork, bathrooms, kitchens, external doors and windows.

If you live in a flat block we:

  • Have annual fire risk assessments carried out by independent fire professionals.

  • Do monthly checks to identify any emerging fire or safety risks.

Our inspection teams and surveyors are trained to spot any health and safety issues and will take steps to resolve them. It is vital that you allow us access to your home to carry out these important checks.  


Ways you can keep your home safe

Any household appliances you own are your responsibility.  We visually check gas appliances when we do our annual gas inspection but you are responsible for having your gas cooker serviced.

Here are a few electrical safety tips:
  • Make sure your plug sockets aren’t overloaded.
  • Ensure your plugs and cables aren’t damaged.
  • Don’t use the top of your microwave for extra storage.
  • Switch of any electrical items when you’re not using them.
  • Check that any appliance haven’t been recalled by the manufacturer. Electrical Safety First has a useful product recall checker here.
  • Register your appliances to receive important appliance safetly information.  You can register appliances up to 12 years old and even second hand items, visit

We hope that this helps reassure you that we take your safety very seriously. But if you have any safety concerns about your home please get in touch.